When the network or the phones go down, some operations still have to keep talking — a plant floor, a campus, a field team, an incident in progress. I design and build the infrastructure and communications that are designed to keep working when the primary path doesn’t.

This isn’t theoretical for me. I’ve worked amateur-radio communications for the Boston Marathon and the Baystate Marathon across multiple years — including net-control duties as Net Control Station (NCS) and coordination with the Massachusetts Emergency Management Agency (MEMA). I serve as NCS for the Heavy Hitters Traffic Net every Thursday night, passing both voice and digital traffic, and I regularly work planned events and communications exercises, where the point is to find what doesn’t work before a real incident does it for you.

Behind the field work is the incident-management context to match it: FEMA and MEMA training including ICS-100/200, the National Response Framework, and ESF #2 (Communications); full CERT Basic training and the CERT Program Manager certification; plus CPR, Stop the Bleed, and Mental Health First Aid. I’m a licensed amateur radio operator.

On the commercial side, I advise ResolveX on the operational resilience and scaling of crisis-line call-center software, including systems serving the 988 Suicide & Crisis Lifeline — the same resilient-systems thinking, applied to infrastructure people’s lives depend on.

One honest note on scope: my strongest work is resilient network and systems design — the connectivity and failover that keep critical operations online. Commercial two-way radio engineering is an area I’m deliberately growing and can source equipment for; where a job needs deep land-mobile-radio design, I’ll say so and bring in or refer a specialist.

Resilient connectivity & failover

Keeping critical operations online when a link fails:

  • Multi-carrier cellular failover that switches automatically
  • Satellite backup (Starlink and traditional) for sites that can’t tolerate an outage
  • Resilient network design, so failover is built in rather than bolted on afterward

Where a deployment would depend on priority services such as FirstNet, or on dedicated cellular spectrum, that gets scoped and coordinated with the authorized providers — not presented as something you can simply switch on.

Communications dependency assessment

Before buying hardware, it’s worth knowing where you’d actually lose the ability to communicate. I map the critical paths — who has to reach whom, over what, and what happens when each link drops — and design redundancy around the real single points of failure rather than a generic checklist. This is also available as the Emergency Preparedness Assessment package.

Two-way radio & equipment

Commercial two-way radio design — RF and coverage planning, FCC licensing and frequency coordination, manufacturing-floor and campus systems — is an area I’m growing into rather than my core strength today; where a project needs deep land-mobile-radio engineering, I’ll bring in or refer a specialist. What I can do now: as a Retevis dealer, source commercial-grade radios and configure them for how you’ll actually use them, with documentation and basic operator training. Models I commonly work with include the RT29 (long-range VHF/UHF), RT82 (digital DMR with GPS), RT95 (mobile/base), and RA685 repeaters.

Where a project touches licensed installation, public-safety systems, or spectrum that requires authorization, I coordinate with the appropriate licensed or authorized providers rather than working outside my scope.

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Resilient communications and continuity design, based in Bedford, MA. Licensed amateur radio operator with FEMA/MEMA emergency-management training; commercial systems are designed around what the customer can lawfully operate.